Contact us toll-free at 1-800-708-6442
Intrahealth is committed to its customers and providing responsive customer support through a number of access channels including:
- Toll-free support line (all support staff are located in North Vancouver, BC)
- Dedicated support email
- Remote access
- Resources accessible through our Self Service Centre
- Post implementation training and upskilling services
Our aim is to ensure you have the support and knowledge required to maximize the benefits of your software.
Please note: Non-emergency support hours as of February 1, 2015:
Monday-Friday: 7:00am – 7:00pm
Saturday: 9:00am – 5:30pm
Sunday: 10:30am – 7:00pm
We recognize the power of knowledge and offer a comprehensive support package to optimize the productivity of your organization.
Alongside the product help function, our Self Service Centre and support analysts will be able to assist you with any product matters you may encounter.
To receive a training quote and organize additional training, please contact:
Manager of Implementation and Education Services
Yes! Our support team can be contacted by email at firstname.lastname@example.org
Our Self Service Centre Downloads section contains User Manuals, Topic Sheets and other great information to assist in your day-to-day work.